Privacy Policy
This Privacy Policy governs the processing of personal data of users and customers collected through browsing the website www.latingles.com (hereinafter, the Website) and/or contracting online services.
If users or customers wish to contract services for individuals under fourteen (14) years of age, this Privacy Policy will apply both to the data collected about legal guardians and to the data of the minors receiving the services. Adults who provide personal data of minors declare that they are the legal guardians of such minors and accept this Privacy Policy on their behalf. References in this document to “you,” “your,” or “User” shall equally apply to parents, guardians, or legal representatives of minors under fourteen (14) years of age.
Latingles LLC (hereinafter, the Data Controller) is the owner of the Website and responsible for the data collected through it. The Controller undertakes to comply with applicable data protection regulations, in particular the U.S. laws and, to the extent applicable, the European Regulation (EU) 2016/679 (GDPR) and Spain’s Organic Law 3/2018 on Data Protection and Digital Rights (LOPD GDD).
Use of the Website implies acceptance of this Privacy Policy.
I. Data Controller Contact Information
Latingles LLC
Address: 530 NW 43rd Ct, Miami, FL 33126, USA
Email: ingles@latingles.com
The Data Controller is located in the United States, where your data will be processed. Although the U.S. does not provide an adequacy decision under EU law, the Controller commits to apply European data protection standards when handling personal data. By accepting this Privacy Policy, you consent to the transfer and processing of your data in the United States.
II. Principles of Data Processing
In processing your personal data, the Controller adheres to the following principles:
- Lawfulness, fairness, and transparency: There will always be a legal basis for processing your data, which will be communicated with full transparency.
- Data minimization: Only data strictly necessary for each processing purpose will be collected.
- Limited storage: Data will be kept only as long as needed for the purposes described and will be deleted afterward.
- Integrity and confidentiality: Appropriate technical and organizational measures are in place to prevent unauthorized access, alteration, loss, or disclosure of data.
III. Personal Data Collection
You may provide personal data to the Controller when you:
- Browse the Website.
- Complete contact forms or send emails.
- Leave comments on articles or pages.
- Purchase or subscribe to services.
- Sign up for newsletters or promotions (e.g., via MailChimp, MailRelay, or SendinBlue).
The types of data collected may include:
- Identification data: name, surname, and image (when classes are recorded).
- Personal characteristics: nationality, gender, etc.
- Contact information: postal address, email address, landline and mobile phone numbers.
- Contractual data: information related to contracts, payments, credits, and purchased services.
- Browsing data: IP address, device type, browser, referrer domain, and activity on the Website.
IV. Purpose of Processing and Legal Basis
Contact Forms: To respond to your inquiries. Legal basis: your consent.
Newsletter Subscriptions: To send newsletters, promotions, and special offers. Legal basis: your consent. Data is stored on Amazon Web Services (USA).
Service Contracts: To manage pre-contractual steps, contracts, and payments. Legal basis: performance of a contract.
Satisfaction Surveys: To send surveys via email, SMS, calls, or postal mail. Legal basis: legitimate interest.
Additional purposes:
- Legal compliance: to fulfill statutory obligations. Legal basis: legal obligation.
- Service improvement: to develop and improve the Website’s services. Legal basis: legitimate interest.
- Social media management: If you follow our profiles, we may process your data to inform you about activities, products, or services. Legal basis: your consent.
V. Data Security
The Controller applies industry-standard measures to protect your data from unauthorized access, misuse, disclosure, alteration, or destruction.
The Website is hosted on Amazon Web Services in the USA, which implements rigorous security protocols.
VI. Third-Party Content
The Website may embed content from external sites (videos, images, etc.). These third-party sites have their own privacy policies and may collect data about you.
VII. Cookie Policy
This Website uses cookies to enable its functionality and provide services. Please consult our Cookie Policy for detailed information on cookie types, purposes, and management.
VIII. Data Retention
Personal data will be retained only as long as necessary for the purposes described. You may request deletion at any time, and, unless legal obligations require otherwise, your data will be erased thereafter.
IX. Data Recipients
The Controller may share personal data with:
- Service providers: companies acting as data processors under contract (e.g., Zoom, Salesforce, Zuora, Amazon Web Services), some located in the USA.
- Authorities and third parties: when legally required, such as courts or regulatory bodies.
X. Accuracy of Data
You are responsible for providing accurate and up-to-date data. Please update your information to avoid inaccuracies.
XI. Your Rights
You have the right to:
- Access your data.
- Rectify inaccurate data.
- Request deletion of your data.
- Restrict processing of your data.
- Object to processing.
- Request data portability.
To exercise these rights, contact us at ingles@latingles.com. You may also lodge a complaint with a supervisory authority if you believe your rights have been violated.
XII. Changes to this Policy
The Controller reserves the right to update this Privacy Policy to reflect legislative, jurisprudential, or industry changes. The amended version will be posted on the Website and remain in effect until further notice.